FAQ
Cleaning FAQs for Las Cruces Homes and Businesses
The FAQ is grouped by service so homeowners can get a clear answer before calling.
Carpet cleaning
How often should carpets be cleaned?
Most homes benefit from professional cleaning every 6 to 18 months, depending on use, pets, kids, and traffic. Homes with pets, young children, or heavy traffic fall toward the more frequent end of that range.
Can cleaning help with traffic lanes?
Yes. Professional cleaning can reduce the dark appearance of traffic lanes caused by soil and repeated foot traffic. Permanent wear may still remain visible.
How long does carpet take to dry after cleaning?
Most carpet dries within 3 to 24 hours, depending on conditions. Airflow, humidity, carpet type, and how much soil was in the carpet all affect the timeline. Las Cruces dry air tends to support faster drying, while thick pile, heavy soil, or rooms with poor airflow push toward the longer end. Running fans and keeping air moving helps.
Is the soap you use harmful to my family or pets?
Generally no. We rinse the soap out properly, which many cleaners do not. If you still have any concern, just ask us to use steam only and we will.
Furniture cleaning
Do you clean couches and chairs?
Yes. Furniture cleaning can include couches, sofas, chairs, and other upholstered seating after the material and condition are reviewed.
Can furniture cleaning help with pet smell?
It can help with odor held in reachable fabric areas. Strong urine odor may need targeted treatment and inspection.
Rug cleaning
Can area rugs be cleaned?
Yes. Rug cleaning is available for area rugs and home rugs, with the cleaning approach based on material, size, soil, and stains.
Why do rugs hold so much dirt?
Rugs often sit in high-use areas and can trap soil in dense fibers, fringe, backing, and edges.
Tile and grout cleaning
Why does grout stay dark after mopping?
Grout is porous and lower than the tile surface, so soil and residue can settle into the lines instead of lifting away with a mop.
What rooms can tile and grout cleaning help?
It can help kitchens, bathrooms, entryways, and floor tile areas where grout has darkened or tile looks dull.
Pet urine removal
Why does pet urine odor come back?
Urine can travel below the visible surface. Moisture or humidity can reactivate odor if the source was not fully reached. To reach it, Aggie floods the affected area with a peroxide-based solution that breaks down the urine and the odor down in the pad, then a Water Claw with strong suction pulls the solution and the broken-down urine back out. This treats the source, not just the carpet surface.
Can pet odor always be removed?
No guarantee should be made before inspection. Results depend on surface type, severity, age, and how deep the urine traveled.
Water damage and mold removal
What should I do when carpet gets wet?
Call quickly, reduce foot traffic, and avoid covering the wet area. The right cleaning response depends on the water source and how long the carpet has been wet.
Do you claim licensed mold remediation?
This site does not make a licensing claim. Mold concerns should be evaluated carefully, and specialist remediation may be needed.
Scheduling and service areas
What areas does Aggie Carpet Cleaning serve?
Las Cruces, NM is the primary service area. El Paso, TX is a secondary service area.
How do I request a quote?
Call Aggie Carpet Cleaning or use the quote form. A quote depends on the surface, condition, access, and service needs.
What if I am not satisfied with the cleaning?
We aim for perfection, but it would be dishonest to say we have never made a mistake. If anything is wrong, call us back and we will make it right. In rare cases where we cannot fix the issue, you may be eligible for a partial or full refund.
Ready to talk through the right cleaning service?
Call Aggie Carpet Cleaning for carpet, furniture, rug, tile and grout, pet urine, or water damage cleaning support.
