Privacy Policy

Information We Collect

Information you provide. When you fill out our quote or contact form, we collect the details you enter. This usually includes your name, phone number, email address, and the message or service details you share with us.

Information collected automatically. When you visit the site, some data is gathered through cookies and analytics tools. This can include your device type, browser, pages viewed, time on the site, the source that referred you, and a general location based on your IP address.

How We Use Your Information

We use the information we collect to:

• Respond to quote requests and answer your questions
• Schedule, provide, and follow up on cleaning service
• Operate, maintain, and improve this website
• Understand how visitors use the site so we can make it more helpful
• Send service-related messages after you have contacted us

Service Providers We Use

We rely on a small number of trusted third-party services to run this website and manage customer requests. These providers process limited information on our behalf:

• GoHighLevel powers our quote and contact form and stores requests in our customer relationship management system.
• Google Analytics and Google Tag Manager help us measure site traffic and understand visitor behavior.
• Google reCAPTCHA helps protect our forms from spam and abuse.
• Microsoft Clarity helps us see how visitors interact with pages so we can improve usability.

Each provider handles data under its own privacy terms. We do not sell your personal information, and we do not rent or trade it to others for their own marketing.

Cookies and Tracking

Cookies are small files stored by your browser. We and our analytics providers use cookies and similar technologies to keep the site working, remember preferences, and measure performance.

You can control or remove cookies through your browser settings. Most browsers let you block cookies or delete existing ones. Turning off cookies may affect how some parts of the site work. You can also opt out of Google Analytics using the Google Analytics opt-out browser add-on.

Data Retention and Security

We keep quote and contact information for as long as needed to respond to your request, provide service, and meet normal business and record-keeping needs. When information is no longer needed, we work to remove or de-identify it.

This site is served over HTTPS and uses security headers to help protect data in transit. No method of transmission or storage is completely secure, but we take reasonable steps to protect the information we hold.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you. You may also ask us to stop contacting you. To make a request, reach out using the contact details below and we will respond within a reasonable time.

Children Under 13

This website and our services are intended for adults. The site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date shown above. Significant changes will be reflected on this page.

Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact Aggie Carpet Cleaning:

• Phone: (575) 649-3197
• Service area: Las Cruces, NM, with nearby El Paso, TX support

Aggie Carpet Cleaning is a service-area business based in Las Cruces, NM.